Cancellation Of Bookings :



For the cancellation of previously booked holiday package Urogulf Travels Pvt.Ltd (here after refered a ‘We’ or ‘Us’) must be notified through an email (the email should be generated from the email id registered with us while the booking was done) or through our booking portal. Cancellation charges will be calculated from the date of receiving the written request for cancellation and the cancellation charges will be calculated according to the below set of rules:
Cancellation Period Cancellation Charges
From the booking date till 30 days prior to the departure 30% (of the taxable amount) of the package cost will be deducted
From 30 days to 15 days prior to the departure 50 % (of the taxable amount) of the package cost will be deducted
From 15 days to 7 days prior to departure 75 % (of the taxable amount) of the package cost will be deducted
For cancellations made within 5 days prior to the departure date 100 % (of the taxable amount) of the package cost will be deducted

Changes Made By Us Before Travel:

We reserve the rights to do any change in the booked Holiday schedule /program due to unexpected conditions. All changes made by us will be notified before departure.

If the changes made by us is not acceptable then -
  • We shall offer an alternative holiday package of similar rates (If available)
  • Or you can opt for a smaller package (from the available packages) and
    the difference amount would be refunded
  • Or you can opt for a bigger package (from the available packages) by paying the extra amount
  • Or you can cancel the holiday package and the price paid will be refunded completely



If we make any change due circumstances beyond over control (Such circumstances will usually include, but are not limited to, war, threat of war, airport closures, epidemic, natural or nuclear disaster, terrorist activity, civil unrest, industrial dispute, bad weather or even an act of GOD) no amount will be reimbursed.

If You Have A Complaint:
Kindly raise all your complaints at the earliest so that we can do the needful to support you so that the holiday is enjoyable. No complaints or refund for the same be entertained after the Holiday programs.

Complaint number: 0484 3001555/56/58


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